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Library Contents

  • ScoreCard Drill Down from Financial to Operational levels: 4 pages, 7 levels!
      This 4 page series is all you need to develop a department level ScoreCard.
  • Cash Flow
      Understand the difference between profit and cash…and how cash is king.
  • EVA: Economic Value Added
      Visualize this complex concept and add real value to the organization.
  • ROE: Return on Equity
      Visualize how to best manage all aspects of the business enterprise to maximize the return.
  • ROA: Return on Assets
      Visualize how to best manage the use of the assets to maximize the return.
  • Customer Satisfaction
        Understanding the voice of the customer

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